Refund Policy

🔁 Returns & Exchanges – Dealstrys
We want you to love your Dealstrys purchase! If something isn’t quite right, we’re here to help.

✅ Return Eligibility
If your item is in unused, original condition and returned within 15 days of delivery, we’ll gladly accept it.

A 30% restocking fee applies for non-defective items.

Items must include original packaging and all components.

Return shipping label will be provided once your return is approved.

📦 Please note: Returns sent without prior approval will not be accepted.

📩 How to Start a Return
Email us at support@dealstrys.com with your order number and reason for return.

We’ll reply with a return label and instructions.

Once received and inspected, your refund (minus the restocking fee) will be processed to your original payment method.

🚨 Damaged, Defective, or Wrong Items
We care about quality and want to make things right!

If your item arrives:

Damaged

Defective

Or incorrect

📸 Please email us within 5 days of delivery with:

A clear photo of the issue

Your order number

We'll offer a replacement or full refund, with no restocking fee.

🚫 Non-Returnable Items
Due to hygiene and customization, some products are not eligible for return:

Personalized or custom-made items

Perishables (e.g., flowers, food)

Personal care items (e.g., opened beauty products)

Hazardous or flammable materials

If you’re unsure, email us — we’re happy to help clarify.

🔄 Exchanges
Want something different? The quickest way is to return the original item (if eligible) and place a new order for the item you want.

💳 Refunds
Once your return is received and inspected, we’ll notify you of the approval status. If approved, your refund will be issued to your original payment method.

Please allow a few business days for your bank or credit card company to complete the refund process.

💬 Questions?
We're here to help at every step.
📧 Email us anytime: support@dealstrys.com