Refund policy

🔁 Returns & Exchanges – Dealstrys We want you to love your Dealstrys purchase! If something isn’t quite right, we’re here to help. ✅ Return Eligibility If your item is in unused, original condition and returned within 30 days of delivery, we’ll gladly accept it. A 30% restocking fee applies for non-defective items. Items must include original packaging and all components. Return shipping label will be provided once your return is approved. 📦 Please note: Returns sent without prior approval will not be accepted. 📩 How to Start a Return Email us at support@dealstrys.com with your order number and reason for return. We’ll reply with a return label and instructions. Once received and inspected, your refund (minus the restocking fee) will be processed to your original payment method. 🚨 Damaged, Defective, or Wrong Items We care about quality and want to make things right! If your item arrives: Damaged Defective Or incorrect 📸 Please email us within 5 days of delivery with: A clear photo of the issue Your order number We'll offer a replacement or full refund, with no restocking fee. 🚫 Non-Returnable Items Due to hygiene and customization, some products are not eligible for return: Personalized or custom-made items Perishables (e.g., flowers, food) Personal care items (e.g., opened beauty products) Hazardous or flammable materials If you’re unsure, email us — we’re happy to help clarify. 🔄 Exchanges Want something different? The quickest way is to return the original item (if eligible) and place a new order for the item you want. 💳 Refunds Once your return is received and inspected, we’ll notify you of the approval status. If approved, your refund will be issued to your original payment method. Please allow a few business days for your bank or credit card company to complete the refund process. 💬 Questions? We're here to help at every step. 📧 Email us anytime: support@dealstrys.com